Terms & Conditions

1. Business Information

Store Name: ArteMadera.es
Business: Independent Woodworking Artisan
Physical Address: Calle de Guzmán el Bueno 115, 28003 Madrid, Madrid, Spain
Email: artemaderaes@outlook.com
Phone: +34 687 68 12 95

2. Products & Natural Craftsmanship

All wooden trays offered on ArteMadera.es are handcrafted from natural solid timber. Because wood is a natural organic material, subtle variations in wood grain, tone, and character are natural hallmarks of authentic handmade artisan pieces.

3. Pricing & Payments

All prices are displayed clearly in Euros (€) or your local currency and include applicable standard taxes. Shipping charges are displayed before you complete your purchase. Payment is processed securely at the time of checkout.

4. Order Acceptance & Delivery

Upon placing an order, you will receive an automatic order confirmation email. Orders are dispatched from our Madrid workshop in accordance with our Shipping & Delivery Policy.

5. 30-Day Returns & Refunds

You have the right to return physical items within 30 days of delivery for a full refund without any restocking fees. Full instructions are available on our Returns & Refunds Policy.

6. Intellectual Property

All content, product photography, text, and logos on ArteMadera.es are the intellectual property of ArteMadera.es.

7. Governing Law

These terms and agreements are governed by and construed in accordance with the laws of Spain and the European Union.

8. Contact Information

For questions regarding these Terms & Conditions, please email artemaderaes@outlook.com.